Emergency Housing Assistance

Emergency Housing Assistance Solution

Getting financial assistance to those who need it, fast.

The financial uncertainty that resulted from the pandemic quickly affected tenants' rent, homeowners’ mortgages, and utility payments. MTX provides an end-to-end, centralized system to manage applications, distribute emergency funds, and process payments efficiently. MTX has been a trusted partner in over 30 states during the pandemic. Our Emergency Housing Assistance Solution is here to help with quick rental assistance solutions that comprehensively manage the application for and distribution of emergency funds.

Features

Benefits

Delivery Speed

Takes weeks, not months. Accelerate implementations with call center and help desk solutions, including case management. Implementations scale through an experienced public sector team with a track record of successful solutions for call center integrations.

End-to-End Solution

Reduce time to process applications through an automated, centralized, end-to-end solution, or you can contract on a modular basis by selecting from our a la carte menu. Replace your paper-based or obsolete systems with our platform for renters, landlords, utility companies, case managers, and your administrators.

Security: Identity Verification & Fraud Prevention

Immediately and automatically detect fraud to ensure compliance through AI that captures new and emerging examples, provides risk scores in real-time and ensures regulatory compliance.

Proactive Outreach

Intuitive system provides automated outreach to potential applicants, both tenants and landlords, notifying and responding in real-time with access to submission assistance and status updates. Solution can also include community outreach and marketing campaigns, if needed.

Integrate or Add to Existing Systems

Easily integrate with new or existing financial, unemployment, revenue, and benefits systems with a safe and secure payment processing solution.

Subject Matter Expertise

Provide subject-matter expertise to help you the entire way through HUD-certified intermediaries and HUD-certified counselors working the call center.

High-Quality Tracking and Reporting

Ensure accurate data reporting and insights from the beginning.

Flexible Pricing

Modular solution available for less than 10% of administrative costs.